There has been a lot blogged about the apparent hardware problems with the Xbox 360. I don’t own an Xbox 360 (I’m strictly a PC gamer), but I have many friends that own and love their 360, and none of them has had more than the occasional crash (these are mostly due to software problems in the game). However, this situation finally caught my attention when the Penny Arcade guys blogged about it and linked to Microsoft Knowledge Base article 907534, indicating that Microsoft says too the problem is real.

The specific problem Xbox 360 owners are seeing is three of the lights on the Ring of Light (RoL) continually flash red indicating a hardware failure. 360 users commenting at DevLib and 1UP note that when the three RoL appears, the 360 sometimes continues to operate, it may need to cool down, or sometimes it’s a complete brick. This seems to happen with 360 boxes that have been used for only a few months, indicating if you’ve made good use of your 360 for more than six months you may never see this problem.

What should you do if your beloved 360 gives you the three-flashing-lights salute? Just like when you see and idiot light on the dashboard of your car, you can know that something has gone terribly wrong–regardless if the 360 continues to operate. The Microsoft Knowledge Base article points to a few other articles containing things to try, but with three flashing reds it’s like giving a Windows user false hope by telling them all they need to do to fix the problem is to defrag their hard drive. Instead, immediately call Microsoft and make use of your warranty (you did buy the extended warranty, didn’t you?).

Views: 2,445 | Tags: console gaming, hardware, Xbox 360

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This entry was posted on Wednesday, April 25th, 2007 at 5:31 pm and is filed under JDMurray. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.