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    #1

    Default CompTIA A+ 220-701 (2009 Edition)

    In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is CompTIA A+ Essentials, exam number 220-701. The CompTIA A+ Essentials examination measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 500 hours of hands-on experience in the lab or field. Successful candidates will have the knowledge required to understand the fundamentals of computer technology, networking, and security, and will have the skills required to identify hardware, peripheral, networking, and security components. Successful candidates will understand the basic functionality of the operating system and basic troubleshooting methodology, practice proper safety procedures, and will effectively interact with customers and peers.
    Download your copy of the objectives Download Exam Objectives
    Plantwiz
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    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
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    #2
    Last edited by Plantwiz; 10-06-2009 at 07:53 PM.
    Plantwiz
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    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #3
    1.2 Explain motherboard components, types and features
    • Form Factor
    - http://e-articles.info/e/a/title/Mot...-Form-Factors/
    - http://www.computerhope.com/jargon/m/mothboar.htm
    o ATX / BTX, micro ATX, NLX


    • I/O interfaces - http://www.webopedia.com/TERM/I/I_O.html
    - http://www.pcguide.com/ref/mbsys/res/ioDetails-c.html
    - http://en.wikipedia.org/wiki/Memory-mapped_I/O
    - http://www.pcmag.com/encyclopedia_te...i=48942,00.asp
    o Sound - http://www.computerhope.com/jargon/s/souncard.htm
    o Video - http://www.computerhope.com/drivers/video.htm
    - http://www.computerhope.com/jargon/v/videadap.htm
    o USB 1.1 and 2.0 - http://www.computerhope.com/help/usb.htm
    o Serial - http://www.computerhope.com/jargon/s/seriport.htm
    o IEEE 1394 / Firewire - http://www.computerhope.com/jargon/f/firewire.htm
    o Parallel - http://www.computerhope.com/jargon/p/paraport.htm
    o NIC - http://www.computerhope.com/jargon/n/nic.htm
    o Modem - http://www.computerhope.com/jargon/m/modem.htm
    o PS/2 - http://www.computerhope.com/help/ps2.htm



    • Memory slots - http://www.computerhope.com/jargon/r/ram.htm
    - http://www.computerhope.com/jargon/p/pcmemor.htm

    o RIMM - http://www.computerhope.com/jargon/r/rimm.htm
    o DIMM - http://www.computerhope.com/jargon/d/dimm.htm
    o SODIMM - http://en.wikipedia.org/wiki/SO-DIMM
    o SIMM - http://www.computerhope.com/jargon/s/simm.htm



    • Processor sockets - http://en.wikipedia.org/wiki/CPU_socket
    - http://www.computerhope.com/jargon/c/cpu.htm
    - http://users.erols.com/chare/sockets.htm
    -
    http://www.cpu-world.com/Sockets/index.html
    - http://www.pcguide.com/ref/cpu/char/socket.htm
    - http://www.hardwaresecrets.com/article/373

    • Bus architecture - http://en.wikipedia.org/wiki/Bus_(computing)
    - http://members.tripod.com/newwave_2/index.htm

    • Bus slots -
    o PCI - http://www.computerhope.com/jargon/p/pci.htm
    o AGP - http://www.computerhope.com/jargon/a/agp.htm
    o PCIe - (1x, 2x, 4x, 8x, 12x, 16x, 32x)
    - http://www.computerhope.com/jargon/p/pciexpre.htm
    - http://www.directron.com/expressguide.html
    o AMR - http://www.computerhope.com/jargon/a/amr.htm
    o CNR - http://www.computerhope.com/jargon/c/cnr.htm
    o PCMCIA - http://www.computerhope.com/jargon/p/pcmcia.htm


    • PATA - http://www.computerhope.com/jargon/a/ata.htm
    o IDE - http://www.computerhope.com/jargon/i/ide.htm
    o EIDE - http://www.computerhope.com/jargon/e/eide.htm

    • SATA, eSATA - http://www.computerhope.com/jargon/s/sata.htm

    • Contrast RAID (levels 0, 1, 5) - http://www.computerhope.com/help/raid.htm

    • Chipsets - http://www.computerhope.com/issues/ch000634.htm

    • BIOS / CMOS / Firmware - http://www.computerhope.com/jargon/b/bios.htm
    o POST - http://www.computerhope.com/beep.htm
    - http://www.computerhope.com/jargon/p/post.htm
    o CMOS battery - http://www.computerhope.com/jargon/c/cmos.htm

    • Riser card / daughterboard - http://www.computerhope.com/jargon/d/daughter.htm





    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Last edited by Plantwiz; 10-06-2009 at 11:34 PM.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #4
    1.3 Classify power supplies types and characteristics
    • AC adapter - Power supply - Wikipedia, the free encyclopedia
    • ATX proprietary -
    - (ATX) ATX - Wikipedia, the free encyclopedia
    • Voltage, wattage and capacity - Voltage - Wikipedia, the free encyclopedia
    - Application Wattage Chart

    - Power supply - Wikipedia, the free encyclopedia
    - Computer Power Supply Information


    • Voltage selector switch - External Voltage Selector Switch

    • Pins (20, 24) - All about the various PC power supply cables and connectors
    -http://www.playtool.com/pages/psuconnectors/connectors.html#atxmain24



    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

  6. Alligator wrestler Moderator Plantwiz's Avatar
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    #5
    1.4 Explain the purpose and characteristics of CPUs and their features
    • Identify CPU types - http://iteach.pc.milesmaria.info/CPU-processors.htm
    - http://www.pantherproducts.co.uk/Art...t_is_CPU.shtml
    - http://www.hardwaresecrets.com/article/373

    o AMD - http://www.amd.com/us/Pages/AMDHomePage.aspx
    o Intel -
    http://www.intel.com/#/en_US_01

    • Hyper-threading - http://www.computerhope.com/jargon/h/hyperthr.htm

    • Multi-core - http://en.wikipedia.org/wiki/Multi-core
    - http://www.intel.com/multi-core/
    o Dual core
    o Triple core
    o Quad core

    • Onchip cache
    o L1 - http://www.computerhope.com/jargon/l/l1.htm
    o L2 - http://www.computerhope.com/jargon/l/l2.htm

    Speed (real vs. actual)
    • 32bit - http://en.wikipedia.org/wiki/32-bit
    • 64 bit - http://en.wikipedia.org/wiki/64-bit



    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Last edited by Plantwiz; 10-07-2009 at 01:39 AM.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #6
    1.5 Explain cooling methods and devices
    - http://en.wikipedia.org/wiki/Computer_cooling

    • Heat sinks - http://www.computerhope.com/jargon/h/heatsink.htm
    • CPU and case fans - http://www.computerhope.com/jargon/f/fan.htm
    • Liquid cooling systems - http://computer.howstuffworks.com/liquid-cooled-pc.htm
    • Thermal compound - http://www.computerhope.com/jargon/t/thercomp.htm





    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Last edited by Plantwiz; 10-07-2009 at 11:25 PM.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #7
    1.6 Compare and contrast memory types, characteristics and their purpose

    • Types
    o DRAM, SRAM, SDRAM, DDR / DDR2 / DDR3, RAMBUS
    - Random-access memory - Wikipedia, the free encyclopedia
    - HowStuffWorks "How RAM Works"
    - Random Access Memory - RAM



    - IBM compatible memory diagram


    • Parity vs. Non-parity
    - Parity
    - No-parity

    • ECC vs. non-ECC
    - Error-Correction Code - ECC

    • Single sided vs. double sided
    - Double-sided RAM - Wikipedia, the free encyclopedia

    • Single channel vs. dual channel
    - http://en.wikipedia.org/wiki/Dual-channel


    • Speed
    o PC100 - PC100 - Wikipedia, the free encyclopedia
    o PC133 - PC133 - Wikipedia, the free encyclopedia
    o PC2700 - DDR SDRAM - Wikipedia, the free encyclopedia
    o PC3200 - DDR SDRAM - Wikipedia, the free encyclopedia
    o DDR3-1600 - DDR3 SDRAM - Wikipedia, the free encyclopedia
    o DDR2-667 - DDR2 SDRAM - Wikipedia, the free encyclopedia




    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Last edited by Plantwiz; 10-08-2009 at 12:55 AM.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #8
    1.7 Distinguish between the different display devices and their characteristics

    • Projectors, CRT and LCD
    - http://www.computerhope.com/jargon/m/monitor.htm
    - http://www.computerhope.com/jargon/c/crt.htm
    - http://www.computerhope.com/help/lcd.htm
    - http://www.computerhope.com/jargon/p/projecto.htm

    • LCD technologies
    o Resolution (e.g. XGA, SXGA+, UXGA, WUXGA) - http://en.wikipedia.org/wiki/Display_resolution
    o Contrast ratio - http://en.wikipedia.org/wiki/Contrast_ratio
    o Native resolution - http://en.wikipedia.org/wiki/Native_resolution

    • Connector types
    o VGA - http://en.wikipedia.org/wiki/Audio_and_video_connector
    o HDMi - http://en.wikipedia.org/wiki/HDMI
    o S-Video - http://en.wikipedia.org/wiki/S-Video
    o Component / RGB - http://en.wikipedia.org/wiki/Component_video
    o DVI pin compatibility - http://www.tomshardware.com/reviews/...ion,931-8.html
    - http://en.wikipedia.org/wiki/Digital_Visual_Interface


    • Settings
    o Refresh rate - http://en.wikipedia.org/wiki/Refresh_rate
    o Resolution - http://en.wikipedia.org/wiki/Display_resolution
    o Multi-monitor - http://www.computerhope.com/issues/ch000843.htm
    o Degauss - http://www.computerhope.com/issues/ch001063.htm




    little extra:
    Dualview: http://www.computerhope.com/jargon/d/dualview.htm



    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Last edited by Plantwiz; 10-08-2009 at 07:48 PM.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #9
    1.8 Install and configure peripherals and input devices
    • Mouse - http://www.computerhope.com/issues/ch000448.htm

    • Keyboard - http://www.computerhope.com/jargon/k/keyboard.htm

    • Bar code reader - http://en.wikipedia.org/wiki/Barcode_reader

    • Multimedia (e.g. web and digital cameras, MIDI, microphones)
    - http://www.computerhope.com/jargon/w/webcam.htm
    - http://electronics.howstuffworks.com/digital-camera.htm
    - http://en.wikipedia.org/wiki/Musical...ital_Interface
    - http://en.wikipedia.org/wiki/Microphone

    • Biometric devices - http://en.wikipedia.org/wiki/Biometrics

    • Touch screen - http://en.wikipedia.org/wiki/Touchscreen

    • KVM switch - http://en.wikipedia.org/wiki/KVM_switch



    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Last edited by Plantwiz; 10-11-2009 at 01:01 PM.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #10
    1.9 Summarize the function and types of adapter cards

    • Video - Video card - Wikipedia, the free encyclopedia
    o PCI
    o PCIe
    o AGP

    • Multimedia (note: Expansion Card)
    - Expansion board Definition from PC Magazine Encyclopedia
    - Expansion card
    o Sound card
    o TV tuner cards
    o Capture cards

    • I/O
    o SCSI - What is a SCSI Card?
    o Serial - Serial port
    o USB - Universal Serial Bus - USB
    o Parallel - Parallel port

    • Communications
    o NIC - Network Interface Card - NIC
    o Modem - MODulator/DEModulator - Modem


    Additional information and help with installing computer hardware.



    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #11
    1.10 Install, configure and optimize laptop components and features

    • Expansion devices
    o PCMCIA cards - http://en.wikipedia.org/wiki/PC_Card
    o PCI Express cards - http://en.wikipedia.org/wiki/PCI_Express
    o Docking station - http://en.wikipedia.org/wiki/Docking_station

    • Communication connections
    o Bluetooth - http://en.wikipedia.org/wiki/Bluetooth
    o Infrared - http://en.wikipedia.org/wiki/Infrared
    o Cellular WAN - http://www.informit.com/articles/art...24904&seqNum=6
    o Ethernet - http://en.wikipedia.org/wiki/Ethernet
    o Modem - http://www.computerhope.com/jargon/m/modem.htm

    • Power and electrical input devices
    o Auto-switching - http://www.priorartdatabase.com/IPCOM/000005930/
    o Fixed input power supplies -
    o Batteries - http://www.howstuffworks.com/battery.htm

    • Input devices
    o Stylus / digitizer - http://en.wikipedia.org/wiki/Stylus
    - http://en.wikipedia.org/wiki/Digitizing
    o Function keys - http://en.wikipedia.org/wiki/Function_key
    o Point devices (e.g. touch pad, point stick / track point) - http://en.wikipedia.org/wiki/Pointing_device



    - http://www.pctoday.com/editorial/art...rticleID=31002

    - http://lifehacker.com/135479/hack-at...all-a-pci-card



    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Last edited by Plantwiz; 10-12-2009 at 12:21 AM.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #12
    1.11 Install and configure printers

    • Differentiate between printer types
    o Laser, Inkjet, Thermal, Impact - http://en.wikipedia.org/wiki/Printer_(computing)


    • Local vs. network printers - Local Printing
    - Network Printing

    • Printer drivers (compatibility) -
    How do I install a computer driver?

    • Consumables - Computer printer buying tips








    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #13
    2.0 Troubleshooting, Repair and Maintenance

    2.1 Given a scenario, explain the troubleshooting theory
    • Identify the problem
    o Question the user and identify user changes to computer and perform backups
    before making changes

    • Establish a theory of probable cause (question the obvious)

    • Test the theory to determine cause
    o Once theory is confirmed determine next steps to resolve problem
    o If theory is not confirmed re-establish new theory or escalate

    • Establish a plan of action to resolve the problem and implement the solution

    • Verify full system functionality and if applicable implement preventative measures

    • Document findings, actions and outcomes






    NOTE - wikipedia is not the most credible source for reference, but it can get one started. Do not assume the information is correct/accurate.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #14
    2.2 Given a scenario, explain and interpret common hardware and operating system
    symptoms and their causes

    • OS related symptoms
    o Bluescreen - http://en.wikipedia.org/wiki/Blue_Screen_of_Death
    o System lock-up - http://support.microsoft.com/default...1&PA=1&SD=HSCH
    - http://support.microsoft.com/kb/310560
    - http://support.microsoft.com/default.aspx/kb/929135
    o Input/output device - http://en.wikipedia.org/wiki/Input/output
    o Application install - http://msdn.microsoft.com/en-us/library/ms954376.aspx - http://www.microsoft.com/whdc/driver...l/app_drv.mspx
    o Start or load -
    o Windows specific printing problems
    Print spool stalled
    Incorrect / incompatible driver

    • Hardware related symptoms
    o Excessive heat
    o Noise
    o Odors
    o Status light indicators
    o Alerts
    o Visible damage (e.g. cable, plastic)

    • Use documentation and resources
    o User / installation manuals
    o Internet / web based
    o Training materials
    Last edited by Plantwiz; 10-17-2009 at 11:23 PM.
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #15
    2.3 Given a scenario, determine the troubleshooting methods and tools for printers

    • Manage print jobs
    • Print spooler
    • Printer properties and settings
    • Print a test page
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #16
    2.4 Given a scenario, explain and interpret common laptop issues and determine the appropriate basic troubleshooting method

    • Issues
    o Power conditions
    o Video
    o Keyboard
    o Pointer
    o Stylus
    o Wireless card issues

    • Methods
    o Verify power (e.g. LEDs, swap AC adapter)
    o Remove unneeded peripherals
    o Plug in external monitor
    o Toggle Fn keys or hardware switches
    o Check LCD cutoff switch
    o Verify backlight functionality and pixilation
    o Check switch for built-in WIFI antennas or external antennas
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
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    #17
    2.5 Given a scenario, integrate common preventative maintenance techniques

    • Physical inspection

    • Updates
    o Driver
    o Firmware
    o OS
    o Security

    • Scheduling preventative maintenance
    o Defrag
    o Scandisk
    o Check disk
    o Startup programs

    • Use of appropriate repair tools and cleaning materials
    o Compressed air
    o Lint free cloth
    o Computer vacuum and compressors

    • Power devices
    o Appropriate source such as power strip, surge protector or UPS

    • Ensuring proper environment

    • Backup procedures
    Plantwiz
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    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
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    #18
    3.0 Operating Systems and Software - Unless otherwise noted, operating systems referred to within include Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate.


    3.1 Compare and contrast the different Windows Operating Systems and their features

    • Windows 2000, Windows XP 32bit vs. 64bit, Windows Vista 32 bit vs. 64bit
    o Side bar, Aero, UAC, minimum system requirements, system limits
    o Windows 2000 and newer – upgrade paths and requirements
    o Terminology (32bit vs. 64bit – x86 vs. x64)
    o Application compatibility, installed program locations (32bit vs. 64bit),
    Windows compatibility mode
    o User interface, start bar layout
    Plantwiz
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    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
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    #19
    3.2 Given a scenario, demonstrate proper use of user interfaces
    • Windows Explorer

    • My Computer

    • Control Panel

    • Command prompt utilities
    o telnet
    o ping
    o ipconfig

    • Run line utilities
    o msconfig
    o msinfo32
    o Dxdiag
    o Cmd
    o REGEDIT

    • My Network Places

    • Task bar / systray

    • Administrative tools
    o Performance monitor, Event Viewer, Services, Computer Management

    • MMC

    • Task Manager

    • Start Menu
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #20
    3.3 Explain the process and steps to install and configure the Windows OS
    • File systems
    o FAT32 vs. NTFS

    • Directory structures
    o Create folders
    o Navigate directory structures

    • Files
    o Creation
    o Extensions
    o Attributes
    o Permissions

    • Verification of hardware compatibility and minimum requirements

    • Installation methods
    o Boot media such as CD, floppy or USB
    o Network installation
    o Install from image
    o Recover CD
    o Factory recovery partition

    • Operating system installation options
    o File system type
    o Network configuration
    o Repair install

    • Disk preparation order
    o Format drive
    o Partition
    o Start installation

    • Device Manager
    o Verify
    o Install and update devices drivers
    o Driver signing

    • User data migration – User State Migration Tool (USMT)

    • Virtual memory

    • Configure power manangement
    o Suspend
    o Wake on LAN
    o Sleep timers
    o Hibernate
    o Standby

    • Demonstrate safe removal of peripherals
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #21
    3.4 Explain the basics of boot sequences, methods and startup utilities

    • Disk boot order / device priority
    o Types of boot devices (disk, network, USB, other)

    • Boot options
    o Safe mode
    o Boot to restore point
    o Recovery options
     Automated System Recovery (ASR)
     Emergency Repair Disk (ERD)
     Recovery console
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #22
    4.0 Networking

    4.1 Summarize the basics of networking fundamentals, including technologies, devices and
    protocols

    • Basics of configuring IP addressing and TCP/IP properties (DHCP, DNS)

    • Bandwidth and latency

    • Status indicators

    • Protocols (TCP/IP, NETBIOS)

    • Full-duplex, half-duplex

    • Basics of workgroups and domains

    • Common ports: HTTP, FTP, POP, SMTP, TELNET, HTTPS

    • LAN / WAN

    • Hub, switch and router

    • Identify Virtual Private Networks (VPN)

    • Basics class identification
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #23
    4.2 Categorize network cables and connectors and their implementations

    • Cables
    o Plenum / PVC
    o UTP (e.g. CAT3, CAT5 / 5e, CAT6)
    o STP
    o Fiber
    o Coaxial cable

    • Connectors
    o RJ45
    o RJ11
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #24
    4.3 Compare and contrast the different network types

    • Broadband
    o DSL
    o Cable
    o Satellite
    o Fiber

    • Dial-up

    • Wireless
    o All 802.11 types
    o WEP
    o WPA
    o SSID
    o MAC filtering
    o DHCP settings

    • Bluetooth

    • Cellular
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
    Reply With Quote Quote  

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    #25
    5.0 Security

    5.1 Explain the basic principles of security concepts and technologies

    • Encryption technologies

    • Data wiping / hard drive destruction / hard drive recycling

    • Software firewall
    o Port security
    o Exceptions

    • Authentication technologies
    o User name
    o Password
    o Biometrics
    o Smart cards

    • Basics of data sensitivity and data security
    o Compliance
    o Classifications
    o Social engineering
    Plantwiz
    _____
    "Grammar and spelling aren't everything, but this is a forum, not a chat room. You have plenty of time to spell out the word "you", and look just a little bit smarter." by Phaideaux

    ***I'll add you can Capitalize the word 'I' to show a little respect for yourself too.

    'i' before 'e' except after 'c'.... weird?
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