+ Reply to Thread
Results 1 to 23 of 23
  1. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #1

    Default TVOICE (5/5) track

    Hi guys,

    So I've initially wanted to schedule my CAPPS exam sometime this week but unfortunately the center's all booked until the 20th of May. Instead of waiting around until then, I've decided to get cracking on my TVOICE studies.

    Depending on how studies go along (and work - might need to go abroad for a week or 2 on some projects), I might be looking at taking TVOICE somewhere in early or mid June.

    CAPPS studies were OK (meaning that I labbed almost all the topics - except Unity Express since I don't have that module) but kind of boring and I kind of lost some of the motivation along the way. On the other, i have a feeling that TVOICE is the exact opposite & expect it to test my nerves, stamina, memory & knowledge gained so far..

    Any advice from the CCNP:V vets around here on tackling TVOICE? I've read almost all the threads I could find on it but any additional advice never huts.

    I will be updating this thread as I progress with my studies.
    Reply With Quote Quote  

  2. SS -->
  3. Senior Member
    Join Date
    May 2009
    Location
    DMV
    Posts
    2,205

    Certifications
    CCNP, CCNP(V), S+ CCIE V(written)
    #2
    I took Tvoice some time ago, if you have done all the other exams and work in voice on a daily bases, TVOICE is actually one of the easiest exams.
    Currently Reading

    CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related
    Reply With Quote Quote  

  4. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #3
    Done the others (CAPPS still pending though) but don't really work with the tech on a daily basis at work; this might drag me down a little although I have been living on CUCM/gateways for the last 7 months (nearly on a day to day basis). The RTMT tool is something I consider one of my weakest spots (debugs and show commands I can live with) so I guess I'll try to spend more time with it.
    Reply With Quote Quote  

  5. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #4
    Well so far TVOICE studies seem to go much better/smoother than CAPPS did..or at least I'm enjoying it more anyway... Aside from RTMT/Traces/Logs/CUCM CLI, most of the troubleshooting presented is pretty much stuff that you'd already have bumped into when studying for CVOICE, CIPT1 and CIPT2. Good refresh of the knowledge gained in those 3 courses/exams.
    Reply With Quote Quote  

  6. Junior Member
    Join Date
    Apr 2015
    Posts
    17
    #5
    Negru_Tudor,

    I highly recommend you to review "CAPPS Exam Topics" https://learningnetwork.cisco.com/co...ps/exam-topics

    I took this exam summer last year, and following the above CAPPS Exam Topics strategy helped me a lot

    Thanks
    Reply With Quote Quote  

  7. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #6
    Quote Originally Posted by ITDad View Post
    Negru_Tudor,

    I highly recommend you to review "CAPPS Exam Topics" https://learningnetwork.cisco.com/co...ps/exam-topics

    I took this exam summer last year, and following the above CAPPS Exam Topics strategy helped me a lot

    Thanks
    Thanks for this. It's not study material that I'm missing nor a topic approach strategy..it's just the material itself or maybe I am just feeling the fatigue but anyway.. I'll do my best to bag it.
    Reply With Quote Quote  

  8. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #7
    Funny enough, going through the TVOICE studies, I came across the Globalized Call Routing TSHOOT section (pages 3-192 to 3-216 in the TVOICE 8.0 Student Guide book) where these things are very WELL explained...if I would have known about this, it would have made CIPT2 studies a little bit easier
    Reply With Quote Quote  

  9. Senior Member cisco_nerd's Avatar
    Join Date
    Dec 2010
    Location
    Brisbane, Australia
    Posts
    198
    #8
    Quote Originally Posted by negru_tudor View Post
    Funny enough, going through the TVOICE studies, I came across the Globalized Call Routing TSHOOT section (pages 3-192 to 3-216 in the TVOICE 8.0 Student Guide book) where these things are very WELL explained...if I would have known about this, it would have made CIPT2 studies a little bit easier
    This will be handy to know when i get to CIPT2 study in a couple of weeks - thanks for sharing!
    Reply With Quote Quote  

  10. Senior Member cisco_nerd's Avatar
    Join Date
    Dec 2010
    Location
    Brisbane, Australia
    Posts
    198
    #9
    Hi buddy,

    Just wondering what resources you are using for your TVOICE study?

    I have the INE videos and the TVOICE Quick Reference Guide from Cisco Press... anything else that would be helpful?

    Im pretty comfortable with CME troubleshooting as thats been my job for the last few years, CUCM/CUP/CUC and CUE will be the bit i need more study on.

    CHeers!
    Reply With Quote Quote  

  11. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #10
    Quote Originally Posted by cisco_nerd View Post
    Hi buddy,

    Just wondering what resources you are using for your TVOICE study?

    I have the INE videos and the TVOICE Quick Reference Guide from Cisco Press... anything else that would be helpful?

    Im pretty comfortable with CME troubleshooting as thats been my job for the last few years, CUCM/CUP/CUC and CUE will be the bit i need more study on.

    CHeers!
    Hi there,

    Check ouy my CAPPS thread (CAPPS (4/5) track). I have some books of a guy who attended an official training course. Can't find these books anywhere on the net for purchase BUT I did ran onto somebody's blog where there's some scans of the exact books I'm using...they're VERY good. In addition to those I've used CBT Nuggets and the Foundation Learning Guides for CVOICE, CIPT1 and CIPT2, the Quick Reference and INE for CAPPS and TVOICE....and pretty much anything else I could find around the web..check out my posts for each of the exams (I've posted most of my sources and lab kit ).

    Best of luck!
    Reply With Quote Quote  

  12. Senior Member cisco_nerd's Avatar
    Join Date
    Dec 2010
    Location
    Brisbane, Australia
    Posts
    198
    #11
    Quote Originally Posted by negru_tudor View Post
    Hi there,

    Check ouy my CAPPS thread (CAPPS (4/5) track). I have some books of a guy who attended an official training course. Can't find these books anywhere on the net for purchase BUT I did ran onto somebody's blog where there's some scans of the exact books I'm using...they're VERY good. In addition to those I've used CBT Nuggets and the Foundation Learning Guides for CVOICE, CIPT1 and CIPT2, the Quick Reference and INE for CAPPS and TVOICE....and pretty much anything else I could find around the web..check out my posts for each of the exams (I've posted most of my sources and lab kit ).

    Best of luck!
    Awesome - thanks mate!
    Reply With Quote Quote  

  13. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #12
    Hi guys,

    Right, so been studying on and off for this one lately and sat the exam today but I failed..yeap, first Cisco exam I've ever failed... scored a 747/1000 with a passing score of 797..so close..

    This one's a b!tch. I got a fair set of really stupid questions that looked to be ripped straight out of some sales brochue..the ones that were technically on topic were tough..prepare to get thoroughly tested even on the things that you think you don't really need to know by heart..

    Gonna take some time off from it to cool down..Will post back if / when I go for it again.
    Last edited by negru_tudor; 06-12-2015 at 01:01 PM.
    Reply With Quote Quote  

  14. Junior Member
    Join Date
    Apr 2015
    Posts
    17
    #13
    I am so sorry to hear that bro. Hate nonsense questions, Microsoft is famous doing that kind of stupid questions

    Take as an experience and don't take too long vocation...


    Thanks
    Reply With Quote Quote  

  15. Senior Member
    Join Date
    May 2009
    Location
    DMV
    Posts
    2,205

    Certifications
    CCNP, CCNP(V), S+ CCIE V(written)
    #14
    Quote Originally Posted by negru_tudor View Post
    Hi guys,

    Right, so been studying on and off for this one lately and sat the exam today but I failed..yeap, first Cisco exam I've ever failed... scored a 747/1000 with a passing score of 797..so close..

    This one's a b!tch. I got a fair set of really stupid questions that looked to be ripped straight out of some sales brochue..the ones that were technically on topic were tough..prepare to get thoroughly tested even on the things that you think you don't really need to know by heart..

    Gonna take some time off from it to cool down..Will post back if / when I go for it again.

    Tough break. Check out the SRND and troubleshooting cisco IP telephony book. Some of the questions are word for word out of there. Its almost like having a legal dump
    Currently Reading

    CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related
    Reply With Quote Quote  

  16. Senior Member
    Join Date
    Jun 2013
    Location
    London, United Kingdom
    Posts
    285
    #15
    Quote Originally Posted by negru_tudor View Post
    Hi guys,

    Right, so been studying on and off for this one lately and sat the exam today but I failed..yeap, first Cisco exam I've ever failed... scored a 747/1000 with a passing score of 797..so close..

    This one's a b!tch. I got a fair set of really stupid questions that looked to be ripped straight out of some sales brochue..the ones that were technically on topic were tough..prepare to get thoroughly tested even on the things that you think you don't really need to know by heart..

    Gonna take some time off from it to cool down..Will post back if / when I go for it again.
    Hey mate. Sorry to hear you you didn't bag this one mate

    Don't be disheartened, you've still got 4 months to pass this one. Have a week off, regroup and then smash it!

    You've done well to get to this stage in such a short period of time, remember that when times get hard.

    Good luck!!
    Reply With Quote Quote  

  17. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #16
    Thanks guys. Been feeling a bit down about it but I'll get back in the saddle soon..hopefully with a bit of luck I'll manage to bag it next time around. It surely is way rougher than the other ones.
    Reply With Quote Quote  

  18. Senior Member cisco_nerd's Avatar
    Join Date
    Dec 2010
    Location
    Brisbane, Australia
    Posts
    198
    #17
    Quote Originally Posted by negru_tudor View Post
    Thanks guys. Been feeling a bit down about it but I'll get back in the saddle soon..hopefully with a bit of luck I'll manage to bag it next time around. It surely is way rougher than the other ones.
    you will get it next time around mate - nice work so far! you are smashing these tests out!
    Reply With Quote Quote  

  19. Junior Member Registered Member
    Join Date
    Jun 2015
    Posts
    1
    #18
    Passed my CAPPS today -
    TVOICE to go..any good book or guide to recomment for TVOICE

    This one shouldnt be hard as I prepared for this in the past but then chose to give CAPPS first.
    Reply With Quote Quote  

  20. Senior Member
    Join Date
    Jun 2013
    Location
    London, United Kingdom
    Posts
    285
    #19
    Troubleshooting Cisco IPT would be a good shout.
    Reply With Quote Quote  

  21. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #20
    @niterid3r: Congrats on the Pass! The book / doc Alex recommended is pretty good. Also check my CAPPS thread. There's some stuff there that's really helpful.

    So after my last attempt at the TVOICE beast I decided I take some time off (which I did) - 2 weeks break from work and just left the force flow through me :P - so am now scheduled to sit the exam again on the 7th of August (this Friday). I've kinda managed to get over my grief and am now going over my notes again along with scouring the books for dirty little CUCM & gateway secrets! ...one more push...
    Reply With Quote Quote  

  22. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #21
    So guys, I did it passed it on my 2nd attempt. I still think it was the toughest of the lot. It would have been probably better to jump straight into TVOICE after CIPT2 rather than CAPPS. I did get some questions which mentioned the apps but they were CUCM questions "in disguise" :P.

    Thanks for all the support here guys and all the best to anybody else who's still running the last mile!
    Reply With Quote Quote  

  23. Senior Member
    Join Date
    Jun 2013
    Location
    London, United Kingdom
    Posts
    285
    #22
    Quote Originally Posted by negru_tudor View Post
    So guys, I did it passed it on my 2nd attempt. I still think it was the toughest of the lot. It would have been probably better to jump straight into TVOICE after CIPT2 rather than CAPPS. I did get some questions which mentioned the apps but they were CUCM questions "in disguise" :P.

    Thanks for all the support here guys and all the best to anybody else who's still running the last mile!

    Well done mate! Updates those certs on your profile!
    Reply With Quote Quote  

  24. Senior Member
    Join Date
    Jan 2015
    Location
    Cluj-Napoca, RO
    Posts
    330

    Certifications
    Several (ITIL, Avaya, ShoreTel, Cisco)
    #23
    Quote Originally Posted by Alex90 View Post
    Well done mate! Updates those certs on your profile!
    Thanks Alex! ..now it's time slow down on the studies & use some of that spare time for human-being things ...been doing this nearly non-stop for about 5 years now so time to take a breather

    Good luck to you as well! How far along in your studies / certs are you now?
    Reply With Quote Quote  

+ Reply to Thread

Social Networking & Bookmarks