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  1. Junior Member Registered Member
    Join Date
    Sep 2015
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    2
    #1

    Default Configuring auto attend with NM-CUE module

    please help me to configure auto attend with NM-CUE module i can access the web interface but not sure what should be done on CME for proper routing to CUE for auto attendance
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  3. Senior Member
    Join Date
    Mar 2014
    Location
    Atlanta, GA
    Posts
    170

    Certifications
    CCNP Voice, CCNA R/S,
    #2
    For proper routing to AA you need to configure a sip dial-peer:
    Code:
    dial-peer voice 5900 voip
    description Auto Attendant
    destination-pattern 5900
    session protocol sipv2
    session target ipv4:10.0.0.1
    dtmf-relay rtp-nte
    codec g711ulaw
    no vad
    In my case I had FXO ports with connection plar to 5900.
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  4. Junior Member Registered Member
    Join Date
    Sep 2015
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    2
    #3
    thank you for your reply i configured aa number on cue and configured the above on cme now under my ephone-dn forwarded call on conditions to cue and its working now but actually my need is that,

    if some one calls from outside to a specific extension we need to play some message like " this call will be recorded " and get back to the same extensions from where its directed to the cue but with in office if someone dials the specific extension number no need to play the message.

    please help me to configure this on cme n cue
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  5. Senior Member
    Join Date
    Mar 2014
    Location
    Atlanta, GA
    Posts
    170

    Certifications
    CCNP Voice, CCNA R/S,
    #4
    I don't know how to configure that off the top of my head. This is where you'd probably want to hit the docs. A quick search got me this:

    Cisco CME Basic Automatic Call Distribution and Cisco Unity Express Auto Attendant Interoperation Configuration Example - Cisco < Scenario 3?

    http://www.cisco.com/c/en/us/td/docs...21/cuedg21.pdf
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