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  1. Senior Member pitviper's Avatar
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    #1

    Default TUC - Resources?

    Not a whole lot of TUC exam specific resources out there. I've got the following lined up - anything else that I should add?

    Cisco Press - Troubleshooting Cisco IP Telephony. More of an encyclopedia of TAC break/fix incidents than a cover-to-cover read - It's an awesome resource (I've used it to bail myself out a few times) but tough to study from - might be good to drill down on specific topics.

    Troubleshooting Guide for Cisco Unified Communications Manager, Release 7.1 - Cisco.com

    Cisco Press TUC Quick Reference Sheets

    CBT Nuggets TUC Series - (already been through them once)

    I have an INE account as well with access to the CoDs but since the TUC CBT Nuggets have been recently updated I'll probably just stick with them.

    Anything else/thoughts?
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    #2
    Quote Originally Posted by pitviper View Post

    Cisco Press TUC Quick Reference Sheets

    Anything else/thoughts?
    FYI, some co-workers of mine that have taken TUC said the Quick Reference Sheets are nearly worthless.
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  4. Senior Member Luckycharms's Avatar
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    #3
    You should be good with all of those resources...

    But the best book I have found after passing my CCVP was the Cisco Press - Troubleshooting Cisco IP Telephony. I can still come back to that book and learn something. Version 2 of that book is about to come out, I have been waiting on it for a while..
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  5. Senior Member pitviper's Avatar
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    #4
    Quote Originally Posted by Luckycharms View Post
    You should be good with all of those resources...

    But the best book I have found after passing my CCVP was the Cisco Press - Troubleshooting Cisco IP Telephony. I can still come back to that book and learn something. Version 2 of that book is about to come out, I have been waiting on it for a while..
    I agree - I actually carry the troubleshooting book around with me in the car (until I cave and get an ebook reader - probably the 3G iPad once it's jailbroken). Something is fishy about the v2 book release date – After months on pre-order Amazon cancelled my reservation and a quick email to Cisco Press stated that the book was not in the works at this time?? Hopefully it’s just delayed.
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  6. Senile old fart laidbackfreak's Avatar
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    #5
    INE aside thats pretty much what I've got in terms of resources. Any ideas when your looking to take it??
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  7. Senior Member pitviper's Avatar
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    #6
    I'm shooting for the 3rd week in May - I have a little holiday planned for the end of May and it would be sweet as hell to go away as a CCVP even if I have to have 0 life between now and then! Material doesn't seem too bad. I ended up spending a few loooong weeks working out of town which put a bit of a damper on my studies but I'm back in full swing now. It was a nice feeling to rip out a bunch of Shoretel PBXs though
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  8. Senior Member pitviper's Avatar
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    #7
    Found some free "Quick Learning Modules" on the Cisco certification portal last night which seem pretty good - You need to login to view them:

    Quick Learning Modules
    The following Quick Learning Modules are focused on a specific lesson or topic from the current TUC curriculum.

    Gathering Information for Troubleshooting

    Troubleshooting Common Gateway Registration Issues

    Troubleshooting Common Cisco Unity Integration Issues
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  9. Senile old fart laidbackfreak's Avatar
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    #8
    good find cheers for the links
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  10. Senile old fart laidbackfreak's Avatar
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    #9
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  11. Senior Member pitviper's Avatar
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    #10
    Nice! I have the 7.0 and 4.2 troubleshooting guides printed out - the older one I'm trying to cover the sections mentioned in the exam blueprint. the case studies are pretty interesting.

    So far I would say the best (complete) resource seems to be the CBT Nuggets.

    The quick reference sheets are good bathroom reading material
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  12. Senior Member pitviper's Avatar
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    #11
    .
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    .
    .


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  13. Cisco Moderator mikej412's Avatar
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    #12
    Congratulations!!
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  14. Senior Member
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    #13
    Great job!


    Next up CCIE: Voice?
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  15. Senior Member pitviper's Avatar
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    #14
    Thanks guys!

    Quote Originally Posted by knwminus View Post
    Next up CCIE: Voice?
    I'm going to take a little hiatus for the summer (at least a month or 2) then maybe ramp back up for the voice written. Not sure if I'll be in a position to make a run for the lab yet - but I already used the possibility as an excuse to upgrade my lab switches to 3560 POEs
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  16. Senile old fart laidbackfreak's Avatar
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    #15
    Nice one buddy, I figured you must be on the verge of taking it, I was almost set to ping you to find out when.

    ps mutter grumble, im not realy jealous lol
    Last edited by laidbackfreak; 05-18-2010 at 09:26 AM.
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  17. Senior Member
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    #16
    Congratulations indeed
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  18. Senior Member
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    #17
    CONGRATS!!!!
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  19. Senior Member chmorin's Avatar
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    #18
    Well done, how long did the whole VP track take you?
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  20. Senior Member pitviper's Avatar
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    #19
    Quote Originally Posted by chmorin View Post
    Well done, how long did the whole VP track take you?
    23 months with CCNA:V(IIUC) and CCNA:S mxed in. Wow, seems like it was yesterday!!
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    #20
    I was thinking about something last night. We have very different tracks in mind (your voice and my security) but you cert list looks similar to what I want to do (CCNA:S(done), CCDA CCSP). I noticed that you don't have (or haven't listed) a CCNP. Do you think that not getting the CCNP has hurt you in any way?

    I want to specialize in security but I am wondering if a CCSP w/o a CCNP will still be as strong as a CCSP and CCNP. I know that I can learn the CCNP material but I am more concerned about the HR drones. Have you run into any issues because of HR people? I have read the threads in the various cisco forums posted by mike that state if you have the chance to do the CCXP (anything besides the CCNP) go for but I wanted to get you perspective. Do you plan on going back and picking up the CCNP before you do the CCIE lab?
    Last edited by Bl8ckr0uter; 05-18-2010 at 08:56 PM. Reason: mistype..
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  22. Senior Member chmorin's Avatar
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    #21
    Quote Originally Posted by knwminus View Post
    I was thinking about something last night. We have very different tracks in mind (your voice and my security) but you cert list looks similar to what I want to do (CCNA:V, CCDA CCSP). I noticed that you don't have (or haven't listed) a CCNP. Do you think that not getting the CCNP has hurt you in any way?

    I want to specialize in security but I am wondering if a CCSP w/o a CCNP will still be as strong as a CCSP and CCNP. I know that I can learn the CCNP material but I am more concerned about the HR drones. Have you run into any issues because of HR people? I have read the threads in the various cisco forums posted by mike that state if you have the chance to do the CCXP (anything besides the CCNP) go for but I wanted to get you perspective. Do you plan on going back and picking up the CCNP before you do the CCIE lab?
    Seems to me a CCSP/VP and CCNP are all different animals for different employment opportunities.
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  23. Senile old fart laidbackfreak's Avatar
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    #22
    Quote Originally Posted by chmorin View Post
    Seems to me a CCSP/VP and CCNP are all different animals for different employment opportunities.
    I'd agree with this too some extent, but what I've found is if you have the VP or SP it's assumed by others (and hopefully by experience) that you have the understanding of the NP. Certainly in the VP track your expected to understand R&S and in fact need too in the real world. I can't imagine the SP being that much diferent.

    The HR bods are looking for anything\everything as they rarely understand the difference between any of the professional certs. Most of the jobs tend to rattle them all off including IE as a catch all.

    I'm not entirely sure if I'm going to go for NP after I get the VP if I go for the IE voice, I may be tempted to go for the IE written R&S at some point a big leap maybe but no less achievable.
    Last edited by laidbackfreak; 05-18-2010 at 08:52 PM.
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  24. Senior Member pitviper's Avatar
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    #23
    Quote Originally Posted by knwminus View Post
    I was thinking about something last night. We have very different tracks in mind (your voice and my security) but you cert list looks similar to what I want to do (CCNA:V, CCDA CCSP). I noticed that you don't have (or haven't listed) a CCNP. Do you think that not getting the CCNP has hurt you in any way?

    I want to specialize in security but I am wondering if a CCSP w/o a CCNP will still be as strong as a CCSP and CCNP. I know that I can learn the CCNP material but I am more concerned about the HR drones. Have you run into any issues because of HR people? I have read the threads in the various cisco forums posted by mike that state if you have the chance to do the CCXP (anything besides the CCNP) go for but I wanted to get you perspective. Do you plan on going back and picking up the CCNP before you do the CCIE lab?
    I’m lucky enough to be in a position where my certification path has been dictated by my career path (and not the other way around). While I do plan on working on the CCNP, right now my primary focus/job responsibilities pertain to voice. That’s not to say that I don’t have CCNP "type" knowledge in the areas that I need to. If I run into something out of the ordinary, I’ll typically research it (on my own time) or phone a friend (or post here ). My CCNP friends have no problems calling me with voice related issues!

    So in my particular case, I would say no – It hasn’t hurt me at all but someone else’s miles may vary. One thing to keep in mind is the more certs that you have on your resume, the more you’re opening yourself up to being drilled with questions from multiple tracks come interview time - so if you don’t have the relevant CCNP experience right now, then focus on your passion (which sounds like Security).
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  25. Senior Member pitviper's Avatar
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    #24
    Quote Originally Posted by laidbackfreak View Post
    it's assumed by others (and hopefully by experience) that you have the understanding of the NP.
    yep, agreed 100%
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  26. Senior Member
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    #25
    Congs first!

    knwminus brought up a valid point. There are high-pay jobs that require both CCVP+CCNP (title: Telecom or network engineer, focused on voice). Unfortunately, I am a CCVP with only CCNA R+S because the whole server/network/firewall management....is outsourced to a vendor.

    But based on my 2-month job hunting, pure CCVP experience (CallManager, gateways, H.323, SIP, MGCP...) is good enough to pass most HR or recuritors. There are not many openings though.
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