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Old 07-08-2009, 10:38 AM   #1 (permalink)
Question Accept/decline/tentative buttons grayed out

I'm having a problem with some users that seem to get meeting invites as email attachments (not "Forward as icalendar" just standard invites) and when opened up the Accept/decline/tentative buttons are all grayed out.

The workaround at the moment is to use OWA as the buttons are not grayed out.

This leads me to think that something is getting striped out as it pass's through the exchanges (2003 sp2) and in to outlook (2003).

This only happens some of the time and only happens when the meeting invites are sent from another exchange. Meeting invites within the same exchange work fine.

Has any one seen this issue before or knows why this happens?


Last edited by rj_connor; 07-08-2009 at 10:41 AM.
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Old 07-08-2009, 02:43 PM   #2 (permalink)

I think I've seen it; and I'll be darned if I can remember what was the fix. Something to do with the remote exchange server being 2007 and the hotfix level on our 2003 server I think. I'll see if I can find that issue in our history and report back.



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Old 07-08-2009, 02:53 PM   #3 (permalink)

Sorry, the issue I was thinking of was a bit different.



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Old 07-08-2009, 03:52 PM   #4 (permalink)

Only time I've seen something like that was when I was using a non-activated trial version of Outlook. Since the appoints work fine from within the same Exchange server, that can't be it.

Are you having any issues with public folder replication? The Schedule+ folder may not be replicating correctly between your Exchange servers.

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Old 07-11-2009, 12:07 PM   #5 (permalink)

There are no issues with public folder replication and the Schedule+ folder is replicating correctly, it was one of the first things we thought of checking. It seems to be a strange one.

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