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  1. Senior Member Claire Agutter's Avatar
    Join Date
    Jun 2010
    Location
    UK
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    693

    Certifications
    ITIL V2 Manager, ITIL Expert, Business Analysis, OBASHI, ISO20000 Foundation, COBIT 5 Foundation, PRINCE2 Practitioner, DevOps FDN
    #1

    Default Introducing VeriSM

    Hi everyone,

    This year I've been working with a global group to create an approach to help service management professionals meet the challenges of digital transformation and navigate the maze of frameworks we've got now (ITIL, DevOps, SIAM, Agile and the rest).

    If you'd like to learn a bit more about it the launch webinar is here www.verism.global , and I'd love your thoughts/feedback. There's nothing to buy (yet) so this is definitely not an advert

    Claire
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  3. Member
    Join Date
    Sep 2012
    Posts
    61

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    ITIL2011
    #2
    Hi Claire
    What is the target audience for this Cert?
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  4. Senior Member Claire Agutter's Avatar
    Join Date
    Jun 2010
    Location
    UK
    Posts
    693

    Certifications
    ITIL V2 Manager, ITIL Expert, Business Analysis, OBASHI, ISO20000 Foundation, COBIT 5 Foundation, PRINCE2 Practitioner, DevOps FDN
    #3
    Hi umarbhatti

    The target audience is anyone working with products and services, so service management and IT staff but also business staff who are involved with digital services (e.g. marketing staff). The Foundation level will be suitable for those new to service management and also offers a bridging option for people with an existing service management certification (e.g. ITIL or ISO20000) who just want to take the part of the training that deals with emerging management practices like DevOps, Lean, Agile etc.

    There will then be a Professional level (due mid 2018 ) for people who want to learn how to apply changes within their organization and deliver results, and then a Leader level to recognize people's professional achievements.

    Hope that helps but if you've got further questions let me know,

    Claire
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