I'm currently a Help Desk / Desktop Support technician and about 50-60% of my day is down time. Sure in that time I can study or seek additional opportunities at work, but I am looking for a job that will keep me engaged most of my day at work.
So here are the specifications I am looking for.
1. Constant engagement ( Typing, moving the cursor, cause and effect, etc)
2. Little down time of just sitting and twiddling thumbs. (Having to constantly use problem solving skills, engage with people on the phone or remotely)
Any tips or questions please go ahead.