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  1. Senior Member
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    #1

    Default Windows 10 Upgrade EULA windows is blank

    Good Evening Ladies and Gentlemen,

    I am attempting to upgrade from Windows 7 to Windows 10 and this window is supposed to be an EULA but it is blank.

    20171101 Windows 10 Upgrade EULA window.JPG

    I tried downloading the installer several times with the same result.

    Does anyone have any suggestions on getting past this?

    Please advise and thank you!
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  3. Senior Member mikey88's Avatar
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    #2
    Is windows 7 up to date? Could be missing .NET framework, C++ redistributable etc
    2017 Goals: Security+ [] Server+ []
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  4. Senior Member
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    #3
    Yes, the only updates available for me are a pair of optional "preview" updates.
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  5. Senior Member yoba222's Avatar
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    #4
    Your computer is sending you a subliminal message to ditch Windows and install Linux instead.
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  6. Senior Member NetworkingStudent's Avatar
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    #5
    Quote Originally Posted by NavyMooseCCNA View Post
    Good Evening Ladies and Gentlemen,

    I am attempting to upgrade from Windows 7 to Windows 10 and this window is supposed to be an EULA but it is blank.

    Attachment 8697

    I tried downloading the installer several times with the same result.

    Does anyone have any suggestions on getting past this?

    Please advise and thank you!
    Hmmm... I couldn't find a resolution to your issue.

    I would suggest following a different path to get Windows 10 installed. Here are some videos that should help you upgrade to Windows 10.

    Try video one first

    1)
    How To Upgrade To Windows 10 In 2017 - FOR FREE
    https://www.youtube.com/watch?v=F34NwyPvlTE


    2)
    Windows 10 upgrade from Windows 7 - Upgrade Windows 7 to Windows 10 - Beginners Start to Finish Free

    https://www.youtube.com/watch?v=IKuZo7tbvls
    When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened."

    --Alexander Graham Bell,
    American inventor
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  7. Senior Member Phalanx's Avatar
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    #6
    Some similar issues around:

    https://answers.microsoft.com/en-us/...354f80a?auth=1

    You may also want to try resetting your IE settings, as the EULA very often in Microsoft items are using an embedded browser window to show the HTML of the EULA.

    One final option is to try making a new user account (admin) on your computer and running it from there.
    Desktop: MCSE: Mobility | Server: MTA | Cloud: None | Networking: MTA
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    Currently Studying: 70-740 - Installation, Storage and Compute with Windows Server 2016
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  8. Member djrabes's Avatar
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    #7
    Try using the Media Creation Tool instead of the Upgrade Assistant?
    Certifications: CompTIA A+, MCP, MCSA: Windows Server 2012, Windows Server 2016
    Studying: Exam 70-697: Configuring Windows Devices
    Want: MCSA: Windows 10, MCSA: Office 365, MCSE: Cloud Platform and Infrastructure (Exam 70-744: Securing Windows Server 2016), Network+, Security+
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  9. Senior Member
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    #8
    Quote Originally Posted by djrabes View Post
    Try using the Media Creation Tool instead of the Upgrade Assistant?
    That is what I did last night and by the time I went to bed, it had finally finished the upgrade. Tonight, I'll be testing the PC and making sure my applications all run.
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