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  1. Senior Member
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    #51
    Quote Originally Posted by scott28tt View Post
    Never heard of the phrase "Paper MCSE" then??
    And you think that someone sitting in a three thousand dollar class eliminates them from being the same? The amount of VCPs that I work with that have almost close to zero clue about virtualization is in the dozens.

    It's no different than a paper CCNA just because you sat in a class for a couple days. It's a money grab, plain and simple.

    I'm not upset about it but that's the reality...
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  3. Senior Member scott28tt's Avatar
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    #52
    Quote Originally Posted by burfect View Post
    It's a money grab, plain and simple.

    I'm not upset about it but that's the reality...
    VMware didn't need the training revenue when they included the training requirement into the original VCP program, they were growing at more than 200% annually at the time.
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  4. Senior Member
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    #53
    Quote Originally Posted by scott28tt View Post
    VMware didn't need the training revenue when they included the training requirement into the original VCP program, they were growing at more than 200% annually at the time.
    Not sure I understand your point?

    If you think that a company that does 6billion in revenue isn't savvy enough to take advantage of significant revenue stream presented via certification programs your being naive.
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    #54
    Quote Originally Posted by markulous View Post
    I worked support there and they have a huge support center in Colorado. I can tell you the department I worked in was fantastic. So I meant from a point of view from supporting the product.
    Funny how I have NEVER talked to an American support person, and my company bought the best level support that VMware offers. My most recent experience with India was trying to figure out where the lock was on a VMDK so I could delete snapshots off a VM. I was told there was no way to determine where the lock is from, and to clone the disks and just attach them to the VM and remove the old disks with the lock. Funny thing is, when you have a server w a snapshots, you are very limited on changing virtual hardware, and guess what you cant remove hard disks from a guest when the VM has a snapshot, but my VMware support agent didnt know this and assured me it would work (it didnt). Funny how VMware support doesnt even know basic things about their product. But thats what you get when you do business with a greedy scum sucking company like VMware who only gives a crap about $$$.
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    #55
    Quote Originally Posted by scott28tt View Post
    VMware didn't need the training revenue when they included the training requirement into the original VCP program, they were growing at more than 200% annually at the time.
    Funny how VMware didnt make the certifications expire initially, but decided to wait until they needed some more money to change that policy.
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    #56
    Quote Originally Posted by jibbajabba View Post
    Is it just me who thinks that if people don't like it - to just move onto a different vendor and ditch VMware ?
    If my predecessor hadn't signed a 5 year contract with VMware, my entire environment would already be in AWS...
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  8. Senior Member scott28tt's Avatar
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    #57
    Quote Originally Posted by burfect View Post
    Not sure I understand your point?

    If you think that a company that does 6billion in revenue isn't savvy enough to take advantage of significant revenue stream presented via certification programs your being naive.
    You said it was simply a money maker, I said they probably didn't need the money at the time as their revenues were growing so quickly, mostly just on licenses.

    VCP started 10-12 years ago when $6bn annually could have only been a dream - VMware was still very small back then, so making it compulsory when it was first launched was a very bold move.
    Last edited by scott28tt; 04-21-2016 at 04:06 PM.
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  9. Senior Member scott28tt's Avatar
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    #58
    Quote Originally Posted by jfitzg View Post
    Funny how VMware didnt make the certifications expire initially, but decided to wait until they needed some more money to change that policy.
    They actually made it cheaper for many people to retain their certifications - dropping the requirement to take a What's New class as part of "upgrading" and only making it necessary to pass an exam.
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  10. Senior Member scott28tt's Avatar
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    #59
    Quote Originally Posted by jfitzg View Post
    But thats what you get when you do business with a greedy scum sucking company like VMware who only gives a crap about $$$.
    Wow, I didn't realise every other IT company was a charity.
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  11. Senior Member
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    #60
    Quote Originally Posted by jfitzg View Post
    Funny how I have NEVER talked to an American support person, and my company bought the best level support that VMware offers. My most recent experience with India was trying to figure out where the lock was on a VMDK so I could delete snapshots off a VM. I was told there was no way to determine where the lock is from, and to clone the disks and just attach them to the VM and remove the old disks with the lock. Funny thing is, when you have a server w a snapshots, you are very limited on changing virtual hardware, and guess what you cant remove hard disks from a guest when the VM has a snapshot, but my VMware support agent didnt know this and assured me it would work (it didnt). Funny how VMware support doesnt even know basic things about their product. But thats what you get when you do business with a greedy scum sucking company like VMware who only gives a crap about $$$.
    Well like I said, I can't really speak for any other departments. If you have you use Horizon/View, then odds are you'll get someone from my old department and you should get some really good support. But that sucks you have horrible experiences. I wouldn't be happy with that either.
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  12. Senior Member
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    #61
    So Scott was trying his best to help me out here, which I REALLY appreciate, but sounds like they kind have dismissed him like they did with my (former) manager.

    So I put in a "hail mary" and sent them a long email about this poor process and that it needs to be escalated. So they replied today and said they escalated it. We'll see if it does anything. If it doesn't I'll make sure their certification department doesn't receive a dime of my money in the future.
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    #62
    Quote Originally Posted by scott28tt View Post
    The class requirement? This helps the VCP actually have some sort of meaning/recognition in the industry, unlike certifications from many other vendors.
    Thst is a laugh. I've never heard any company who had any concerns over whether I went through a course for my certification or self studied. And your comment about the industry is laughable because most other certs are the ones who made the industry, and few have class requirements.
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  14. Objectives my friend! varelg's Avatar
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    #63
    Quote Originally Posted by scott28tt View Post
    Wow, I didn't realise every other IT company was a charity.
    They better pay you good for this kind of effort.
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  15. Senior Member
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    #64
    Well it worked. Have my VCP6-DTM now. Glad that's over.
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  16. Senior Member
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    #65
    Excellent.
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  17. Senior Member joelsfood's Avatar
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    #66
    Congrats! I'm glad all the fight was worth it. WOuld be bad if the answer had ended up being no.
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  18. Senior Member
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    #67
    Thanks! I was going to just give up if they didn't do anything. Seems most places I apply to (since it's security-related) haven't even heard of VCP6-DTM so it's not like it was helping me much.
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  19. Google Ninja jibbajabba's Avatar
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    #68
    Quote Originally Posted by jfitzg View Post
    Funny how I have NEVER talked to an American support person, and my company bought the best level support that VMware offers. My most recent experience with India was trying to figure out where the lock was on a VMDK so I could delete snapshots off a VM. I was told there was no way to determine where the lock is from, and to clone the disks and just attach them to the VM and remove the old disks with the lock. Funny thing is, when you have a server w a snapshots, you are very limited on changing virtual hardware, and guess what you cant remove hard disks from a guest when the VM has a snapshot, but my VMware support agent didnt know this and assured me it would work (it didnt). Funny how VMware support doesnt even know basic things about their product. But thats what you get when you do business with a greedy scum sucking company like VMware who only gives a crap about $$$.
    If you had the 'best' support VMware offers then you got Mission Critical support and an assigned account manager who would deal with tickets
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    #69
    Hell, I just feel warm and fuzzy when someone actually get's back to me. I've had stuff open for a week or two at a time between contacts from them. Usually to say that they are sorry for ignoring us for a week and that htey will be jumping on this post haste. No wonder smaller businesses are moving to Hyper-V or just not re-upping their VMware support.
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