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  1. Junior Member
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    BS of Informatics, MOS, HDI/DST, HDI/CSR, MCTS: Windows 7 Configuring
    #1

    Default 70-685 Resources

    Windows 7 Enterprise 90-day Trial
    Classroom course: MS 6293 Windows 7 Enterprise Desktop Support Technician Course 5 days. (not yet released)

    Skills Being Measured

    This exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.

    Identifying Cause of and Resolving Desktop Application Issues (20 percent)
    • Identify and resolve new software installation issues.
      • This objective may include but is not limited to: installation permissions; local administrator requirement; licensing restrictions; digital signing

      Your permission, please - Windows Vista Help
    • Identify and resolve software configuration issues.
      • This objective may include but is not limited to: enabling and disabling features; advanced settings; pointing to a network resource; changing the default settings on the image
    • Identify cause of and resolve software failure issues.
      • This objective may include but is not limited to: checking the logs; checking whether the application runs in Safe mode; running the application in a previous version of Windows; repairing the installation; checking recently added programs; restoring or reimaging the system
    Identifying Cause of and Resolving Networking Issues (23 percent)
    Windows 7 and Windows Server 2008 R2 Networking Enhancements for Enterprises


    • Identify and resolve logon issues.
      • This objective may include but is not limited to: hardware vs. network; password expiration; trust relationships with machine accounts; determining logon context; logon hours compliance
    • Identify and resolve network connectivity issues.
      • This objective may include but is not limited to: determining scope of issue; determining whether it’s a PC or a network connectivity issue; TCP/IP; hardware and cabling; proxies; default gateway
    How to Troubleshoot Network & Internet Problems | Windows 7 Tutorials

    • Identify and resolve names resolution issues.
      • This objective may include but is not limited to: checking which DNS is assigned; flushing the DNS cache; nslookup to DNS server; checking the DHCP scopes
    Windows Vista ipconfig Tutorial
    Using NSLOOKUP for DNS Server diagnosis

    • Identify and resolve network printer issues.
      • This objective may include but is not limited to: hardware failure; server issues; printer failure; network issues; driver issues
    What's New in Print Management in Windows 7


    Managing and Maintaining Systems That Run Windows 7 Client (21 percent)
    • Identify and resolve performance issues.
      • This objective may include but is not limited to: analyzing system and application logs; analyzing started services; setting power management; checking hard drive space; optimizing virtual memory
    Windows Vista Performance and Reliability Monitoring Step-by-Step Guide
    How to Optimize Vista’s Virtual Memory and Improve Performance | Gil's Method
    TechNet Virtual Lab: Managing Windows Vista Using New Management Technologies

    • Identify and resolve hardware failure issues.
      • This objective may include but is not limited to: identifying bad sectors; diagnosing memory issues; recommending replacement hardware; updating the BIOS; determining which component is broken
    Check your hard disk for errors - Windows Vista Help


    Supporting Mobile Users (18 percent)
    • Identify and resolve wireless connectivity issues.
      • This objective may include but is not limited to: signal strength; encryption types; encryption keys; wireless profiles; mobile devices
    Troubleshooting Windows Vista 802.11 Wireless Connections

    • Identify and resolve remote access issues.
      • This objective may include but is not limited to: VPN client not connecting; IPv6 support; access and authentication to network resources
    Internet Protocol Version 6, Teredo, and Related Technologies in Windows Vista
    Remote Access Step-by-Step Guide: Deploying Remote Access with VPN Reconnect


    Identifying Cause of and Resolving Security Issues (18 percent)
    • Identify and resolve Windows Internet Explorer security issues.
      • This objective may include but is not limited to: adding trusted sites; advanced settings; installing plug-ins; identifying group policy restrictions; certificates

    Maintaining and Supporting Internet Explorer 8

    Download details: IE8 Security Guide
    • Identify and resolve issues due to malicious software.
      • This objective may include but is not limited to: analyzing services; analyzing programs; analyzing processes; analyzing browser helper add-ons; user account control

    User Account Control
    http://technet.microsoft.com/en-us/w.../dd572175.aspx
    http://technet.microsoft.com/en-us/l.../dd446675.aspx
    Windows Update - View Update History Details - Windows 7 Forums
    Windows Update Settings - Change - Windows 7 Forums
    Windows Server Update Services (WSUS) Home
    Microsoft Windows Server Update Services 3.0 Overview
    Last edited by germanicus; 09-29-2009 at 10:35 AM.
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  3. Junior Member
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    BS of Informatics, MOS, HDI/DST, HDI/CSR, MCTS: Windows 7 Configuring
    #2
    Several people have asked for a resources thread for 70-685, so I'm trying my best to make one. Hopefully I'll learn a lot on the way. For now I've just made the structure, resources will be there by the end of this week.

    Suggestions for resources are very much appreciated - let's make this together!
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  4. Junior Member
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    #3
    Here is my contribution.
    I may be barking up the wrong tree with some parts.

    https://www.microsoftelearning.com/e...9&tab=overview

    Identifying Cause of and Resolving Desktop Application Issues (20 percent)
    • Identify and resolve new software installation issues.
    Your permission, please - Windows Vista Help
    • Identify and resolve software configuration issues.
    • Identify cause of and resolve software failure issues.
    Identifying Cause of and Resolving Networking Issues (23 percent)

    Windows 7 and Windows Server 2008 R2 Networking Enhancements for Enterprises
    • Identify and resolve logon issues.
    • Identify and resolve network connectivity issues.
    How to Troubleshoot Network & Internet Problems | Windows 7 Tutorials
    • Identify and resolve names resolution issues.
    Windows Vista ipconfig Tutorial
    Using NSLOOKUP for DNS Server diagnosis
    • Identify and resolve network printer issues.
    What's New in Print Management in Windows 7
    Managing and Maintaining Systems That Run Windows 7 Client (21 percent)
    • Identify and resolve performance issues.
    Windows Vista Performance and Reliability Monitoring Step-by-Step Guide
    How to Optimize Vista’s Virtual Memory and Improve Performance | Gil's Method
    TechNet Virtual Lab: Managing Windows Vista Using New Management Technologies
    • Identify and resolve hardware failure issues.
    Check your hard disk for errors - Windows Vista Help
    Supporting Mobile Users (18 percent)
    • Identify and resolve wireless connectivity issues.
    Troubleshooting Windows Vista 802.11 Wireless Connections
    • Identify and resolve remote access issues.
    Internet Protocol Version 6, Teredo, and Related Technologies in Windows Vista
    Remote Access Step-by-Step Guide: Deploying Remote Access with VPN Reconnect

    Identifying Cause of and Resolving Security Issues (18 percent)
    • Identify and resolve Windows Internet Explorer security issues.
    Download details: IE8 Security Guide
    • Identify and resolve issues due to malicious software.
    • Identify and resolve encryption issues.
    Windows Client Security & Encryption | Windows Vista | Springboard
    Back Up Your File Encryption Key in Windows Vista :: the How-To Geek
    Create a recovery certificate for encrypted files - Windows Vista Help
    Recover encrypted files or folders
    • Identify and resolve software update issues.
    Windows Update - View Update History Details - Windows 7 Forums
    Windows Update Settings - Change - Windows 7 Forums
    Windows Server Update Services (WSUS) Home
    Microsoft Windows Server Update Services 3.0 Overview
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  5. Junior Member
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    BS of Informatics, MOS, HDI/DST, HDI/CSR, MCTS: Windows 7 Configuring
    #4
    Thank you!
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  6. Junior Member
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    #5
    Hi There!

    Another great post! Excellent job you guys done!

    I've take the exam yesterday. Many of the new resources was coverd. Bitlocker, Direct Access, etc... Many questions about GPO, network configurations(wired, wireless, 3G, etc...) and Events Logs and collectors.

    70 questions and the maximum amount of 3 hours to complete the exam.

    Cheers.
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  7. Junior Member
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    #6
    Quote Originally Posted by theles View Post
    Hi There!

    Another great post! Excellent job you guys done!

    I've take the exam yesterday. Many of the new resources was coverd. Bitlocker, Direct Access, etc... Many questions about GPO, network configurations(wired, wireless, 3G, etc...) and Events Logs and collectors.

    70 questions and the maximum amount of 3 hours to complete the exam.

    Cheers.
    Thanks heres a few more based on those suggestions (Some links taken from Sticky posts)

    Bitlocker
    Windows BitLocker Drive Encryption Frequently Asked Questions
    Windows BitLocker Drive Encryption Step-by-Step Guide
    Download details: Windows 7 Walkthrough: BitLocker and BitLocker to Go
    GPO in Bitlocker
    The Lazy Admin : BitLocker GPO settings

    Performance monitoring
    Windows Vista Performance and Reliability Monitoring Step-by-Step Guide
    Windows Reliability and Performance Monitor

    Direct Access
    DirectAccess Early Adopter's Guide
    DirectAccess Technical Overview for Windows 7 and Windows Server 2008 R2
    DirectAccess
    Download details: DirectAccess Early Adopter's Guide

    BranchCache
    Group Policy and Internet Explorer 8
    BranchCache Early Adopter?s Guide
    BranchCache
    http://download.microsoft.com/downlo...ters_Guide.doc

    Group Policy
    What's new in Group Policy for Windows 7? | Media | TechNet Edge
    Group Policy and Internet Explorer 8

    Network
    Windows 7 Tip - Enable Location Aware Printing - Ben O'Sullivan
    Last edited by breaker; 10-06-2009 at 12:54 PM.
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  8. Senior Member jamesp1983's Avatar
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    #7
    thank you!! i have this test tomorrow and have been going over all of these links repeatedly
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  9. Junior Member
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    #8
    Took mine yesterday and got a few questions on subnetting which I wasn't expecting. and the usual,
    Bitlocker
    Applocker
    VPNReconnect
    Direct Access
    Direct Cache

    also
    Diagnosing and fixing Windows 7 Boot
    and lots on Group Policy relating to above technologies
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  10. Senior Member jamesp1983's Avatar
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    #9
    Quote Originally Posted by breaker View Post
    Took mine yesterday and got a few questions on subnetting which I wasn't expecting. and the usual,
    Bitlocker
    Applocker
    VPNReconnect
    Direct Access
    Direct Cache

    also
    Diagnosing and fixing Windows 7 Boot
    and lots on Group Policy relating to above technologies

    wow? subnetting? nice
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  11. Senior Member jamesp1983's Avatar
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    #10
    i think this is sticky worthy
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  12. Junior Member
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    #11
    Hi guys!

    Prometric is sending the results away, and thanks to your great help, I've passed the 71-685.


    Keep it up!
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  13. Senior Member
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    #12
    Quote Originally Posted by theles View Post
    Hi guys!

    Prometric is sending the results away, and thanks to your great help, I've passed the 71-685.


    Keep it up!
    Eh? The results aren't due out for another 4 weeks! however... if you have been advised that you have passed... congrats!!!!! im off to check prometric...
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  14. Senior Member
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    #13
    its showing that I passed too! 686 still says tested.....
    Thanks for the heads up! hopefully its not a mess up!!!!!
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  15. Senior Member
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    #14
    my 686 still just says tested. I figured these would release faster than 680 did, lets hope 686 hits soon
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  16. Senior Member
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    #15
    Quote Originally Posted by Hyper-Me View Post
    my 686 still just says tested. I figured these would release faster than 680 did, lets hope 686 hits soon
    +1

    It's this one I really want to pass!
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  17. Junior Member
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    #16
    Me too! 685 Passed, 686 Tested...this is the one that I really want!

    Thanks!
    Last edited by theles; 11-05-2009 at 10:32 AM.
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  18. Psychotron Member Megadeth4168's Avatar
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    #17
    Put me down for a pass on the 685 as well!
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  19. Senior Member
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    #18
    Are all you guys going for the EDST7 then?
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  20. Psychotron Member Megadeth4168's Avatar
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    #19
    Quote Originally Posted by mrmcmint View Post
    Are all you guys going for the EDST7 then?
    Honestly, if the requirement didn't include the HDI, I probably would, but for now it is something on my transcript that shows that I have some Windows 7 familiarity. This might be important to potential employers or even as a transfer credit for my degree....
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