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  1. Audentis Fortuna Iuvat veritas_libertas's Avatar
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    #1

    Post 70-685 Resources

    It's a good idea to have CompTIA A+ knowledge before taking a shot at this exam. The 70-685 does cover some hardware troubleshooting, though troubleshooting Win7 is the main subject of the exam.

    Resources and Study Guide for the 70-685 TS Windows 7, Enterprise Desktop Support Technician.

    Windows 7 90-day trial

    Skills Measured:
    Pro: Windows 7, Enterprise Desktop Support Technician

    Recommended Reading:

    MS Press 70-685

    Windows 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond (Exams 70-685 and 70-686) -Darril Gibson

    Windows 7: Troubleshooting and Support

    Skills Measured

    Identifying Cause of and Resolving Desktop Application Issues
    (20%)

    Applocker

    Compatibility Tools

    Identifying Cause of and Resolving Networking Issues (23%)

    Windows Network Diagnostics

    Troubleshooting Windows 7 Network problems

    Network Troubleshooting Tools
    Netsh command for IPv4 and IPv6

    Netsh command for WLAN

    Setting up a wireless connection with Windows 7



    Managing and Maintaining Systems that run Windows 7 client (21%)

    Action Center

    Device Manager

    Reliability Monitor

    Performance Monitor

    Performance Monitor - Technet

    Performance Reliability Monitoring Step-by-Step Guide

    Event Viewer

    System Recovery Options

    Windows Memory Diagnostics

    Chkdsk

    Disk Defragmenter

    Windows 7 Boot Process


    Supporting Mobile Users (18%)

    Wireless

    Troubleshooting Wireless problems

    VPN Connections

    Virtual Private Networks

    Types of VPN Tunneling Protocols
    Direct Access

    Identify and resolve Windows Internet Explorer security issues
    (18%)

    Credential Manager

    UAC

    Internet Explorer Add-Ons

    Internet Explorer - Protected Mode

    Internet Explorer - Certificates

    Encrypting File System

    BitLocker


    Windows Defender

    WSUS

    Windows Update

    Baseline Security Analyzer


    Psoasman's Notes:
    685 Notes


    Event Types Defined:

    • Application events- These events are either classified as error, warning, or information, depending on the severity of the event. An error is a significant problem, such as loss of data. A warning is an event that is not necessarily significant, but might indicate a possible future problem. An information event describes the successful operation of a program, driver, or service.
    • Security-related events - These events are called audits and are described as successful or failed, depending on the event, such as whether a user trying to log on to Windows was successful.
    • Setup events - Computers that are configured as domain controllers will have additional logs displayed here.
    • System events - System events are logged by Windows and Windows system services, and are classified as error, warning, or information.
    • Forwarded events - These events are forwarded to this log by other computers.
    • Applications and Services Logs vary - Applications and Services logs are a new category of event logs. They include separate logs about the programs that run on your computer, as well as more detailed logs that pertain to specific Windows services.
    Last edited by veritas_libertas; 04-25-2011 at 10:14 PM. Reason: Revision
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  3. Still a noob earweed's Avatar
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    #2
    Good Start! ------STICKY!
    Darril's book will be out July 20, 2010.
    No longer work in IT. Play around with stuff sometimes still and fix stuff for friends and relatives.
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  4. Junior Member
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    #3
    Veritas, here is a link to the original 70-685 Resources thread, maybe you can use it to help finish this one and update it as well.

    I am reading the last chapter in the MS press book for the 70-685 today after I read each chapter I watch the corresponding CBT nuggets video. Hopefully this thread will help me study.


    I'm still not sure what to do about the Appendix in this book, its 250 more pages to read. This is my first MS Press book,(used Sybex for 70-680 and Net+) so I'm not sure if they are all set up this way.
    Last edited by BocaRatonIT; 07-07-2010 at 03:46 PM.
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  5. Audentis Fortuna Iuvat veritas_libertas's Avatar
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    #4
    Quote Originally Posted by BocaRatonIT View Post
    Veritas, here is a link to the original 70-685 Resources thread, maybe you can use it to help finish this one and update it as well.
    Thanks, I searched and somehow missed that thread. Hmm...
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  6. Audentis Fortuna Iuvat veritas_libertas's Avatar
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    #5
    and I shot some Personal Messages back and forth about the two 685 threads. We agreed not to merge them, but rather to just sticky this thread.


    Thanks:

    @Claymoore: I stole many of the links from your 70-680 Resource thread.

    @Germanicus: I stole some of your links as well.
    Last edited by veritas_libertas; 07-11-2010 at 06:34 PM.
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  7. Member
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    #6
    ...and yes! Yesterday started to watch nuggets about 685 and these resources come in handy. Thanks for the post.
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  8. Senior Member
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    #7
    Nice work on the resources, I just started studying for this exam.
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  9. Audentis Fortuna Iuvat veritas_libertas's Avatar
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    #8
    Quote Originally Posted by earweed View Post
    Good Start! ------STICKY!
    Darril's book will be out July 20, 2010.
    Talked to Darril on LinkedIn yesterday. It is now officially available
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    #9
    Ok, I'm halfway through MS Press 70-685 and I'm dissapointed - half of material and topics covered is from the MS Press 70-680. You could easily study from 70-680 and get the same (or even more) information. Waste of $40 imho. Won't recoomend it.
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  11. Audentis Fortuna Iuvat veritas_libertas's Avatar
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    #10
    Quote Originally Posted by Matt27[lt] View Post
    Ok, I'm halfway through MS Press 70-685 and I'm dissapointed - half of material and topics covered is from the MS Press 70-680. You could easily study from 70-680 and get the same (or even more) information. Waste of $40 imho. Won't recoomend it.
    Interesting view, I would say certain topics are much deeper than they were in 70-680. For instance, DirectAccess and other VPN issues are much deeper.
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    #11
    Quote Originally Posted by veritas_libertas View Post
    Interesting view, I would say certain topics are much deeper than they were in 70-680. For instance, DirectAccess and other VPN issues are much deeper.
    I've read only chapters about Performance/Event forwarding, Win7 Compatibility, Updates and Printers. Maybe next it will get interesting.
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    #12
    I have read the first 3 chapters of the 685 and it's refreshingly direct and easy to follow so far. Tony Northrup is a solid author and he keeps it entertaining.
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  14. Audentis Fortuna Iuvat veritas_libertas's Avatar
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    #13
    Quote Originally Posted by Psoasman View Post
    I have read the first 3 chapters of the 685 and it's refreshingly direct and easy to follow so far. Tony Northrup is a solid author and he keeps it entertaining.
    I have to agree. I am looking forward to reading his 70-680 book.
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  15. Senior Member Bokeh's Avatar
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    #14

    Default 70-685 Blog

    This just posted in the MS Exam Cram Marathon:

    Craigabrown's Blog

    Looks like lots of good information.
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  16. Senior Member whatthehell's Avatar
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    #15
    Damn nice list and thanks for posting! Going to need this soon!
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  17. Junior Member Registered Member
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    #16
    I Just registered to say thanks for this useful information, before I take my 70-685 exam.

    Thanks again
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    #17
    Hi,

    I want to pass this exam. Are the books in the sticky still the best options? The reviews are mixed. Also any PDF or Kindle books I can buy?
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